Privacy Policy
At Sorcha Marketing Agency, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.
1. Introduction
This Privacy Policy explains how Sorcha Marketing Agency (referred to as “we,” “us,” or “our”) collects, uses, and protects your personal data when you visit our website or interact with us through contact forms, email, telephone, or social media channels. I am a sole trader trading under the name Sorcha Marketing Agency, operated by myself, Sarah O’Donoghue, based in Abbeyfeale, Co. Limerick, Ireland. By using our website and services, you agree to the collection and use of information in accordance with this privacy policy.
2. Information We Collect
We collect personal information in the following ways:
• Contact Information: When you fill out the contact form on our website, we collect your name, business name, email address, phone number, and the message you provide. This helps us respond to your inquiry and schedule consultations.
• Payment Information: We may collect payment information in the form of cash or bank transfer details to process payments for services rendered. We do not store sensitive payment details such as card information.
3. How We Use Your Information
We use the information we collect in the following ways:
• To respond to your inquiries or requests.
• To schedule consultations and provide services you have requested.
• To communicate with you about the progress of our services or any relevant updates.
• To send administrative information related to your engagement with Sorcha Marketing Agency (e.g., invoices, payment reminders).
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking
Our website uses cookies only for basic functionality, which are set automatically by Squarespace. These cookies help ensure the smooth operation of our website and provide basic analytics. We do not use cookies for marketing purposes or any third-party tracking tools.
6. Data Retention
At Sorcha Marketing Agency, we retain personal data only for as long as necessary to fulfil the purposes for which it was collected, in line with legal and regulatory requirements. The retention periods for personal data collected will vary depending on the type of data and its purpose.
• Contact Information: We retain personal data collected through contact forms, email enquiries, or telephone communications for up to 12 months from the last interaction unless you request an earlier deletion or opt out.
• Payment/Transaction Information: For accounting, tax, and financial purposes, payment details and related records will be retained for 7 years as required by Irish tax laws.
• Marketing Data: If you have subscribed to our marketing communications, we will retain your data until you withdraw your consent or unsubscribe. You can unsubscribe at any time by contacting us or clicking the unsubscribe link in our emails. We retain marketing data for a maximum of 12 months after the last communication unless you request deletion earlier.
• Website Data (Cookies & Analytics): Cookies are used for essential website functionality and analytics. These cookies may remain on your device for up to 2 years, but you can adjust your browser settings to delete cookies or opt out of cookies at any time.
After the specified retention periods, personal data will either be securely deleted or anonymised, ensuring that your privacy is respected.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Erasure: You can request that we delete your personal data, subject to certain conditions.
• Restriction: You can request that we restrict the processing of your data in some cases.
• Objection: You can object to the processing of your personal data for legitimate reasons.
• Data Portability: You can request a copy of your personal data in a structured, commonly used format for transmission to another organization.
To exercise any of these rights, please contact us at sorchamarketingagency@gmail.com.
8. Third-Party Sharing
We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist us in providing our services (e.g., for payment processing or email communication). These third parties are contractually obligated to keep your information confidential and to use it only for the services they provide to us.
We may also disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of others.
9. Links to Other Websites
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or the content of such external websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Sorcha Marketing Agency
Email: sorchamarketingagency@gmail.com
Phone: +353 87 788 9288
Website: www.sorchamarketingagency.com